Policies for art prints
Each general interest image will be of the same quality as the courthouse images, but there will be no limited edition numbering.
It takes a few days for my lab to produce a custom print. It then takes the framer a few days to cut the mat and have the artist who does the hand-drawn calligraphy come in and take the mat to do his work. Please be patient. Expect it to take 3-5 weeks before your print arrives.
Prints are matted with archival, acid-free materials. I use a standard white mat to allow for calligraphy and to accommodate the greatest range of framing materials. A limited edition number (for courthouse images) and a signature stamp appear on the mat and also on the reverse side of the print. Calligraphy on the mat will describe the county and state for US photographs, and the city, state and country for Australian photographs. For general interest images the calligraphy will identify the image by name, and a signature stamp will appear on the mat and on the back of the photograph.
Prints are shipped in their mats, covered with transparent protective shrink wrap. Prints are carefully inspected by the printer, Prolab, and by the matting studio, Four Corners Art and Frame, to insure they are in perfect condition. CAUTION: glossy photographic paper is extremely susceptible to fingerprints, moisture and mechanical damage. CAUTION must be taken in handling these prints. NEVER BEND A PRINT. They are not like the prints you get from your local lab; bending these prints will leave a mark every time! Please do not remove from the shrink wrap -- let a qualified framer do this. Inspect carefully THROUGH the shrink wrap, then deliver the matted print to a qualified framer for proper framing. Make certain that your framer understands that glossy photographic paper should NEVER be heat-mounted or otherwise attached to a backing, since it will pick up every surface imperfection of the backing material. A print should be left in its original mat and never removed. If you live in the Seattle area, I suggest using Four Corners Art and Frame in Seattle (206-547-5640) for framing.
If the mat is damaged in shipping but the print is intact, please call Four Corners Art and Frame and make arrangements with Allison to return the damaged mat. A duplicate replacement mat, with calligraphy and limited edition certification stamp and signature stamp, will be shipped to you or your framer, at no cost. If for some reason you or your framer damage the mat and wish to have a replacement made, Four Corners Art and Frame will make a replacement mat at their standard rates and ship it to you, but you must return the damaged mat so that an accurate reproduction can be made; all payment and other arrangements must be made directly with Four Corners Art and Frame.
Upon request, I will replace a print damaged by us or our shipper, at no cost to you. Contact me by email, give your phone number, and I will call you to make arrangements.
If you damage the print and wish to have a replacement print made, I can reissue your limited number print. But you must return the original print and mat, after making prior arrangements with me.
You may contact me by email at email@example.com.
There are no Warranties, Express, Implied or otherwise, except as stated above. No one shall be entitled to incidental or consequential damages. No one shall be entitled to recover attorney's fees or costs. Sole and exclusive jurisdiction for any controversy shall be in the Chelan County, Washington court system.